Cleburne County E-911
Cleburne Co. Mountain Center
6751 Highway 78
Heflin, Alabama 36264
Non-Emergency Phone: 256.463.3820

Crystal Cavender, Director


Learn more about Cleburne 911 in the April issue
of Cleburne County Lines

Calling 911:  A Race Against Time

Learn about priority medical dispatch training
in the Cleburne County Lines newsletter.

Update your address information
and description with Cleburne 911


 		  
Financial Audit Report
October 2014-September 2015

Mission Statement/Objectives

Protecting Alabama's Elders

Project Lifesaver

Registration for People with Special Needs

Request an Address from 911

State of Alabama Audit Report for Cleburne 911

How To Use E-911

The 911 emergency telephone system is in place to assist citizens with POLICE, MEDICAL or FIRE emergencies. It should be realized that non-emergency calls to the 911 system can create delays in handling other very serious emergencies that require immediate attention. The following are guidelines for the proper use of the 911 system for POLICE, FIRE and MEDICAL emergencies.
 
DO NOT CALL 911 FOR NON-EMERGENCY TRANSPORTATION.
Examples of NON-EMERGENCY situations are:
  • MINOR illness or injury not requiring immediate help
  • Flu/common cold
  • Chronic (ongoing) aches and pain
  • Minor cuts
  • Broken fingers or toes
  • Emotional upsets
  • Routine transportation to medical offices, clinics and hospitals
Remember, these are general guidelines. If there is any doubt, do not hesitate to call Cleburne County Emergency Medical Services at 256.463.2494.
 
CALL 911 FOR A LIFE-THREATENING EMERGENCY SUCH AS:
  • Breathing difficulty/shortness of breath/breathing has stopped.
  • Choking (can't talk or breathe)
  • Constant chest pain - in adults (lasting longer than two minutes)
  • Uncontrollable bleeding/large blood loss
  • Drowning
  • Electrocution
  • Drug overdose/poisoning
  • Gunshot wounds/stabbings
  • Vomiting blood
  • Sudden fainting/unconsciousness
  • Convulsions/seizures (uncontrolled jerking, movements) The patient may fall to the floor.
  • Severe allergic reaction (difficulty breathing/unresponsive)
  • Major burns (white or charred skin/blisters and redness over large area).
  • Someone who will not wake up, even when you shake them
Severe injuries from:
  • Traffic accidents
  • Head Injury
  • Significant falls
  • Physical entrapment (car accident with victim trapped in the vehicle)


WHAT HAPPENS WHEN YOU CALL 9-1-1?